HP 4y NextBusDay Onsite/DMR UG841E

HP 4y Nbd Onsite/Disk Retention NB SVC. Number of years: 4 year(s), Next Business Day (NBD)

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

• Remote problem diagnosis and support
• Onsite hardware support^[1]
• Replacement parts and materials included
• Escalation management
• Access to electronic support information and tools
• HP remote system access and support
• Defective Media Retention

Specifications

Documents

• Product Brochure (PDF)

Why this product

• We’ll be there the next business day^[1] – In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.^[1]
• Support you can count on – Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
• Help is on the line - or at your door – Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
• Stay in control of your data – Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.