HP e-CarePack 5Y NBD Designjet

HP 5 year Next Business Day Onsite Hardware Support for DesignJet T830-36 MFP. Number of years: 5 year(s), Service time (hours x days): 5x9, Type: On-site, Next Business Day (NBD)

If a hardware issue occurs, expert support is available remotely or onsite. HP In-Warranty Care Pack coverage begins on the date of device purchase and includes the manufacturer's warranty. To remain elegible, the maximum time between HP's original sale of the product and its resale to the end customer must not exceed 90 days. HP also strongly recommends that customers purchase their HP Care Pack from HP or an authorized reseller within 90 days of the hardware purchase date.

• Remote problem diagnosis and support
• Next business day^[1] onsite hardware support
• Replacement parts and materials included
• Formal escalation procedures and management
• Access to electronic support information and tools
• HP remote system access and support

Specifications

Documents

• Product Brochure (PDF)

Why this product

• We’ll be there the next business day^[1] – In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.^[1]
• Support you can count on – Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
• Help is on the line - or at your door – Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.