HP 5Y NBD+DMR LJ Man. M630MFP

HP 5y Nbd+DMR LJ M630 Managed HW Supp. Number of years: 5 year(s), Service time (hours x days): 9x5, Type: On-site, Next Business Day (NBD)

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.<br><br><b>Features</b><br>- Remote problem diagnosis and support<br>- Onsite hardware support<br>- Replacement parts and materials<br>- Coverage window<br>- Onsite response time for hardware support<br>- Work to completion<br>- Escalation management<br>- Access to electronic support information and services<br>- Electronic remote monitoring and support, standard configuration

Specifications

Documents

• Brochure HP U8HM7E (PDF)

Why this product

• We’ll be there the next business day^[1] – Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.^[1]
• Stay in control of your data – You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
• Support you can count on – Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
• Help is on the line – or at your door – Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.