HP 5Y NBD+DMR DesignJet

HP 5 yr Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet T7200 (EMEA). Number of years: 5 year(s)

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day^[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work.

• Remote problem diagnosis and support
• Next business day^[1] onsite hardware support
• Replacement parts and materials included
• Formal escalation procedures and management
• Access to electronic support information and tools
• HP remote system access and support
• Defective media retention

Specifications

Documents

• Product Brochure (PDF)

Why this product

• Help is on the line – or at your door – Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
• We’ll be there the next business day^[1] – In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.^[1]
• Support you can count on – Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
• Stay in control of your data – Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.