Jabra Engage 40 - (Inline Link)

Jabra Engage 40 - (Inline Link) USB-C MS Mono. Product type: Headset. Connectivity technology: Wired. Recommended usage: Office/Call center. Weight: 45 g

Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.<br><br>Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

• Real-time guidance (requires Engage+)*
• 2-microphone system
• All-day comfort
• Inline call control unit
• Durable with a 3-year warranty
• Built-in busylight

Specifications

Documents

• Product Brochure (PDF)
• TechSpecs_EN (PDF)

Why this product

• Sounds like satisfaction – With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.<br><br> This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.
• On the ball – A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.<br><br>Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.<br><br>Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. ¹<br><br>Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.<br><br><a class="jbr-btn jbr-btn-large jbr-btn--dark-outline hidden" href="/business/office-headsets/jabra-engage/jabra-engage-plus">Show me more</a><br><p />_{1 Free software download required. Integrations available for selected platforms. <p /><br>}
• Double the mic, double the satisfaction – Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.<br><br>Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.
• A comfortable agent is a happy agent – An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.<br><br>We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. <br><br>_{*weight varies for stereo and mono variants}
• Built for “oops” – Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.<br><br>It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.